<h2 style="margin-top: 0px; margin-bottom: 10px;">What is included in Nuance Management Center Cloud Subscription?</h2>
<p style="margin-top: 0px; margin-bottom: 0px;"><strong>Central Console</strong> — Administer all Dragon Group clients centrally.<br /><strong>Cloud Hosting</strong> — Nuance runs the server; no local install.<br /><strong>User Management</strong> — Build sites, groups, accounts, and permissions.<br /><strong>License Control</strong> — Assign, reclaim, and monitor Dragon licenses.<br /><strong>Usage Reporting</strong> — Track adoption and export data for review.<br /><strong>Important</strong> — Dragon speech recognition licenses are not included.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">What are the main benefits of Nuance Management Center Cloud Subscription?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">Nuance Management Center Cloud Subscription is the Nuance-hosted console for administering an organization's Dragon Group speech recognition. It centralizes user, license, and customization management without requiring your own server.<br /><br /><strong>No Server</strong> — Nuance hosts the console, not you.<br /><strong>Central Licensing</strong> — Grant, revoke, and redistribute Dragon licenses.<br /><strong>Usage Reporting</strong> — See who uses Dragon and how much.<br /><strong>Shared Customization</strong> — Push words and commands to every client.<br /><strong>Roaming Profiles</strong> — Speech profiles follow users between workstations.<br /><strong>SSO Support</strong> — Sign in through Active Directory credentials.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">What does Nuance Management Center Cloud Subscription do?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">It is a web-based console that lets administrators manage an entire organization's Dragon Group deployment from one place. From the console you create sites, groups, and user accounts, allocate licenses, and share custom words, commands, and Auto-Texts across every client with a single update. Administrators can also view usage reporting to see how often Dragon is used and by whom. Only usage data, not dictation content, is sent to the server, so document confidentiality is preserved.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">Who is Nuance Management Center Cloud Subscription best suited for?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">It is built for IT administrators who run multi-user Dragon deployments such as Dragon Professional Group, Dragon Legal Group, or Dragon Law Enforcement across a business or agency. Instead of configuring each desktop separately, administrators manage settings at the user, site, group, or enterprise-wide level, which keeps vocabulary and commands consistent across teams. It scales to any number of licenses, so a firm can add users and redistribute licenses as staff change. For a single Dragon user on one machine, this central console adds little value.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">How is the Cloud Subscription different from the on-premise NMC server?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">With the Cloud Subscription, Nuance hosts and maintains the NMC server, so you do not procure, install, or patch your own Windows Server and SQL database. Nuance performs the initial setup and sends you the console URL, and database backups are handled on the hosted side. The on-premise option provides the same administration features but places server hosting, updates, and backups on your own IT team. Both models manage the same objects and require port 443 to be open for client communication.</p>
<table style="width: 100%; border-collapse: collapse; background-color: #efefef; margin-top: 15px; margin-bottom: 15px; font-size: 14px; line-height: 1.35;">
<tbody>
<tr><th style="border: 1px solid #ffffff; padding: 9px 8px; text-align: left; font-weight: bold; background-color: #dedede;">Feature</th><th style="border: 1px solid #ffffff; padding: 9px 8px; text-align: center; font-weight: bold; background-color: #dedede;">Cloud Subscription</th><th style="border: 1px solid #ffffff; padding: 9px 8px; text-align: center; font-weight: bold; background-color: #dedede;">On-premise Server</th></tr>
<tr>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: left; font-weight: bold; vertical-align: middle;">Nuance hosts server</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #32a852; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✓</span></td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #d9534f; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✕</span></td>
</tr>
<tr>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: left; font-weight: bold; vertical-align: middle;">Own Windows Server needed</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #d9534f; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✕</span></td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #32a852; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✓</span></td>
</tr>
<tr>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: left; font-weight: bold; vertical-align: middle;">Server backups</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;">Nuance-managed</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;">Self-managed</td>
</tr>
<tr>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: left; font-weight: bold; vertical-align: middle;">Central user and license admin</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #32a852; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✓</span></td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #32a852; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✓</span></td>
</tr>
<tr>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: left; font-weight: bold; vertical-align: middle;">Usage reporting and export</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #32a852; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✓</span></td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #32a852; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✓</span></td>
</tr>
<tr>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: left; font-weight: bold; vertical-align: middle;">Local Authenticator for SSO</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;">Required</td>
<td style="border: 1px solid #ffffff; padding: 8px; text-align: center; vertical-align: middle;"><span style="color: #d9534f; font-size: 24px; font-weight: 800; line-height: 1; display: inline-block; transform: translateY(1px);">✕</span></td>
</tr>
</tbody>
</table>
<h3 style="margin-top: 30px; margin-bottom: 10px;">Does the Cloud Subscription include Dragon speech recognition itself?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">No. Nuance Management Center is an administration layer only; it does not include or perform Dragon dictation. To use it, each user must already have a licensed, current Dragon Group client installed on their desktop, and NMC then manages those clients centrally. Buyers moving up from individual Dragon editions should note that NMC administers Group editions, not consumer single-user versions. Treat this product as the management console you add on top of an existing Dragon Group deployment.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">Does it support Active Directory single sign-on?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">Yes. Users can authenticate with their existing Active Directory credentials instead of a separate NMC password. With the Nuance-hosted cloud server, single sign-on requires you to install a Local Authenticator on a local server that both the NMC server and Dragon clients can reach; the on-premise server does not need it. Nuance Management Center does not support self-signed certificates, so plan for a valid SSL certificate during setup.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">Frequently asked questions about Nuance Management Center Cloud Subscription</h3>
<h3 style="margin-top: 30px; margin-bottom: 10px;">Which Dragon editions can Nuance Management Center manage?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">It centrally manages Dragon Group deployments, including Dragon Professional Group, Dragon Legal Group, and Dragon Law Enforcement, as well as Dragon Medical environments. This lets a mixed organization administer professional and specialized editions from the same console.</p>
<h3 style="margin-top: 30px; margin-bottom: 10px;">Can Dragon usage data be exported, and is dictation stored?</h3>
<p style="margin-top: 0px; margin-bottom: 0px;">Usage data can be filtered and exported to a spreadsheet, which helps evaluate adoption, reassign underused licenses, and meet reporting requirements. Only usage data is sent to the server; dictation content is not, so what users actually dictate stays off the management platform.</p>