<p>What are the key advantages of WithSecure Support Premium?<br /><strong>Management model</strong> – Service contract for your existing WithSecure environment, no software.<br /><strong>24/7 availability</strong> – Technical experts reachable around the clock, including weekends.<br /><strong>One-hour response</strong> – Business-critical incidents receive a response within one hour.<br /><strong>Management escalation</strong> – Stalled cases go directly to support management level.<br /><strong>Advanced included</strong> – Ticket portal, phone call-back and remote session support.<br /><strong>Important note</strong> – Contains no protection software and no managed monitoring.</p>