What is included in TeamViewer Premium?

Unattended Remote Access — Reach always-on devices without anyone present onsite.
Direct File Transfer — Move files between machines during live sessions.
Windows Server Support — Administer servers and terminal-server user sessions remotely.
Team Licensing — Up to 15 named users per license.
Core Capacity — One channel, 300 managed devices, ten sessions.
Important — Controlling mobile devices needs the separate MDS add-on.

What are the main benefits of TeamViewer Premium?

TeamViewer Premium is a commercial remote access and support license built for small teams, letting up to 15 named users control desktops and servers across Windows, macOS, and Linux. It focuses on unattended access, file transfer, and session management, and is not a mobile-transfer, backup, or anonymizing-VPN product.

Shared Team License — Up to 15 users sign in individually.
Unattended Access — Service offline or headless endpoints on demand.
Cross-Platform Control — Reach Windows, macOS, and Linux desktops.
Central Device Management — Organize up to 300 managed devices.
Session Security — AES-256 encryption plus two-factor account sign-in.
Channel Awareness — One concurrent connection unless extra channels added.

What does TeamViewer Premium do?

TeamViewer Premium is a commercial remote access license that lets a team connect to and control remote computers over an encrypted connection. It supports up to 15 named users on one license, with unattended access to always-on machines, live file transfer, remote printing, and Wake-on-LAN. Every session uses AES-256 end-to-end encryption, and administrators can manage up to 300 devices from the central device list. It covers Windows, macOS, and Linux, including Windows Server and terminal-server sessions.

Who is TeamViewer Premium best suited for?

TeamViewer Premium fits small IT teams and helpdesks that need several technicians on one license instead of a single-user tool. The license allows 15 named users to sign in on their own accounts, so a support desk can share it without buying separate seats. The practical limit to plan around is the single included channel: even with 15 users, only one remote connection can run at a time unless extra channels are purchased. Teams that regularly need two or more technicians connecting at once usually size up to Corporate, which includes three channels.

How is TeamViewer Premium different from the Business and Corporate licenses?

The main differences are the number of named users and how many connections can run at once. Business is a single-user license with one channel; Premium raises that to 15 named users while still including one channel; Corporate supports 30 named users and three channels. Premium can be expanded to a maximum of five channels through add-ons, while Corporate can reach ten. Premium also adds the Active Directory Connector and more device policies than Business, which matters for teams standardizing access rules across many machines.

Does TeamViewer Premium include mobile device support?

No, controlling or providing screen support to mobile devices is not included in the base Premium license; it requires the separate Mobile Device Support (MDS) add-on. Premium users can connect from a mobile app to a computer, but connecting into an iOS or Android device, or running mobile-to-mobile sessions, depends on that paid add-on. This is the most common surprise for buyers who expect full phone and tablet control out of the box. If mobile support is a core requirement, factor the MDS add-on into the decision before purchasing.

How many people can run remote sessions at the same time with Premium?

By default, one remote connection can be active at a time, because Premium includes a single channel even though it allows 15 named users. That one active channel can carry up to 10 simultaneous sessions for the connected user, which suits handling several machines in one sitting. To let a second or third technician connect at the same moment, you add channels, up to a maximum of five in total on Premium. If you consistently need more than that, Corporate starts with three channels and scales to ten.

Can TeamViewer Premium connect to Windows Servers?

Yes, Premium supports remote control of Windows Server systems, including connecting into individual terminal-server user sessions. It also handles User Account Control prompts and can run on headless machines, which matters when administering servers without a monitor attached. Sessions can be recorded and played back, and connection reports log who accessed which device. This makes it usable for routine server maintenance, not only end-user desktop support.

Frequently asked questions about TeamViewer Premium

Which operating systems does TeamViewer Premium support?

Premium runs on Windows, macOS, Linux, and ChromeOS, with apps for iOS and Android. Connecting into mobile devices, however, needs the separate MDS add-on rather than the base license.

Is the TeamViewer VPN in Premium the same as a privacy VPN?

No. TeamViewer VPN creates a direct network link between two paired TeamViewer devices for tasks like reaching a remote printer or shared drive, and it is not an anonymizing internet VPN with servers or data limits.

Can more than 15 users be added to a TeamViewer Premium license?

No. Premium is capped at 15 named users; teams that need more move up to Corporate, which supports 30, or contact TeamViewer for larger counts.